SHIPPING POLICY

All UK orders are sent via Royal Mail with an option of 1st or 2nd class. Both with proof of postage.

1st Class is £3.50 and 2nd Class is £2.80 for UK orders.

Delivery is free for orders over £50

Worldwide Shipping is available and will be calculated at checkout.

RETURN & EXCHANGE POLICY
RETURN & EXCHANGE POLICY

If yu have an issue with your order, please contact us using the website contact form within 10 working days of receiving your item(s). Due to all items being handmade to order exchanges and returns will not be accepted as a rule. However in the unlikely instance for example, you may receive a faulty item, a refund or exchange will be made. Each request is dealt with individually so if you have any questions please dont hesitate to get in touch!

All orders are dispatched with proof of postage.  If an item does happen to get lost in the post, this is the responsibility of the buyer, to submit a claim to royal mail. Unfortunately, No refunds can be given for lost post. For this reason we do ask you to double check your address before submitting, especially on Paypal as thi is easily forgot. Once placed an order cannot be changed or cancelled 'as a rule' but if there is a problem please do get in touch as soon as possible as i will always do my best to accommodate!

PAYMENT METHODS

The following payment methods are currently accepted through the website;

CREDIT/DEBIT CARDS

PAYPAL

© 2018 by PorridgeheadsOfficial